Once your order is processed and shipped, you will receive an email confirmation with a tracking number. You can use this number to monitor your shipment’s progress. Please check your spam or promotions folder if you don’t see it within 1–2 business days.

If a package is returned to us as undeliverable (due to incorrect address, failed delivery attempts, etc.), we will contact you via email. You may be responsible for the reshipping cost. We are not responsible for packages lost due to incorrect address entry. Please double-check your information before submitting your order.

International shipping may take 7–21 business days depending on location, customs, and carrier. Please note: customers are responsible for any customs fees or duties. Tracking updates may take longer due to third-party carriers and customs processes.

We process orders quickly to ensure fast delivery, so changes or cancellations are not guaranteed after your order is placed. However, we will attempt to accommodate any requests made on the same day the order is placed.

• If your order has already shipped, it cannot be changed, canceled, or refunded.

• If cancellation is approved before shipping, please allow up to 14 business days for the refund to reflect in your account.

• We can only ship to the address provided at checkout. If there’s an error, contact pureslimsupplements@gmail.com immediately.

We accept payments via PayPal, which allows secure checkout with the following methods:

• Debit Cards

• Credit Cards

• PayPal balance

• Linked bank accounts

Please ensure your billing and shipping addresses match to avoid delays or automatic declines.

We currently do not accept:

❌ Cash on Delivery (COD)

❌ Zelle

❌ Personal checks

❌ Money orders

❌ Layaway plans

All sales are final. Due to the nature of our products (dietary supplements), we cannot accept returns or exchanges for safety and health reasons. Please review your order carefully before submitting.

Refunds are only available if your order has not shipped and we are able to cancel it in time. If the order has shipped, no refunds or changes can be made. Please contact pureslimsupplements@gmail.com as soon as possible after placing your order.

We reserve the right to cancel or refuse any order we believe may be fraudulent, unauthorized, or illegal. In such cases:

• You may receive an email from our team to confirm your identity or payment method.

• If an order is canceled, you will be refunded in full.

• We may also cancel orders using promotional codes at our discretion.

To avoid delays, please ensure:

• Your name, billing, and shipping address match your payment method.

• You are using a secure and verifiable payment option.

All content on the PURE SLIM website—including logos, product names, text, images, videos, and trademarks—is the exclusive property of PURE SLIM and may not be reproduced, copied, or used without written permission.

Yes! Our products are made with organic herbs and are free of artificial additives. As always, consult your doctor if pregnant, breastfeeding, or on medication.